Proof of Identification
You must bring your original identification document (ID) with you to all parts of the test (written and speaking). The ID must be the same document you used during the booking process. No other documents or photocopies will be accepted.
Failure to bring the correct ID document will mean that you will NOT be able to take the test or receive a refund.
IELTS test day registration includes photography and finger print scanning of test takers and photography of their identification document (ID) at all UK test centres. The photograph of the test taker taken on the test day will be printed onto the Test Report Form (TRF). The photograph of the test taker and their ID will only be used for test related purposes (including, but not limited to, issuing TRFs and receiving organisation recognition) under UK and international data protection regulations. Similarly finger scanning is only used to support the security of the test and information will only ever be used for test related purposes. IELTS is recognised for its integrity, fairness and authority by up to 10,000 receiving organisations worldwide and this policy reflects the global IELTS strategy of continued test service improvement as well as security enhancement.
The photograph of the test taker will show the head, ears and shoulders from the front. Please don’t wear glasses for the photograph.
Please note that test day photography and finger scanning is mandatory for all IELTS test takers in the UK.
Should you need further information regarding this policy, please do not hesitate to contact us.
Please note that we use different test locations in Leeds. It is very important that you check the address and information emailed to you for your test location(s). Test takers who arrive late or miss the test due to arriving at the wrong location will not be entitled to a refund or a test date transfer.
There is no parking for test takers at the test venues or in the surrounding streets. The nearest car parks are:
West Street Car Park, Leeds LS1 4PD- Pay and Display – 15 minutes’ walk
The Light, The Headrow, Leeds, LS1 8TL – Pay and Display – 15 minutes’ walk
Before the test, you will need to leave your belongings in a locked room. We are not responsible for items left in the room and advise you not to bring valuable or unnecessary items. Electronic devices are not allowed in the test room, and you will be asked to leave them in the secure baggage room. Test takers are also required to leave their watch with their belongings.
You are only allowed to take water in a clear bottle with the label removed into the test room.
Pens, pencils and erasers will be provided.
There are no food and drink facilities in the test centre. However there are numerous shops and cafes nearby.
You can check your IELTS test results online from 10:00 on the 13th day after the test for IELTS on paper, or 3-5 days after the test for IELTS on computer.
To access your results login to the Test Taker Portal – login
Results remain online for 28 days but shouldn’t be used as an official confirmation of your performance.
After the results have been released Test Report Forms are posted by first class Royal Mail to the address indicated on the booking application. Each test taker will be issued with one hard copy of their Test Report Form.
We cannot give you your results by telephone, fax, email or text. If you wish to collect your test results in person, please tell us when you make the booking. You will need to bring your passport or ID with you to the office at 9 Park Place in Leeds on the collection day. IELTS results can only be given to the test taker who sat the exam unless alternative arrangements have been made beforehand.
The IELTS 9-band scoring system is used to measure and report scores in a consistent manner. Examiners are trained in line with globally agreed standards to ensure consistency in the quality of their assessment.
To understand how your test is assessed, please see the British Council website – results
From the point of registration, and for up to two years following the test date, you can request to have your results sent to up to five recognising organisations of your choice. A small charge may be made to cover postage.
If you want your results sending to more than five recognising organisations, there is a charge of £10 for each extra paper Test Report Form.
To request the copies when you make your booking, choose the country and then choose the organisation. If the organisation does not appear in the list, select ‘+add a new organisation’. It is important you complete all the details in full.
To request copies after the results are issued, email the test centre at [email protected] with the full name and address of the recognising organisation, together with your name and the date you sat the test.
You can only cancel a test up to five weeks before the date of the written test. There is an administrative fee of 25% of the test fee for cancellations. If you wish to cancel a test within five weeks of the test date you will lose the full test fee. Please contact us if you wish to cancel your test: [email protected] or 0113 2427171.
You can transfer to a different test date up to five weeks before the test date you are registered for. There is an administrative fee of 25% of the test fee for transfers. Please contact us if you wish to transfer your test date: [email protected] or 0113 2427171.
Candidates who arrive late for test registration will not be allowed to take their test and will lose the full test fee.
If you cannot attend a test because of a medical emergency, you must provide an authorised medical certificate within five days of the missed test. The certificate must be in English and must clearly state the reason for the absence. Email the certificate to [email protected].
It is possible to appeal against IELTS results you have been given. Login to the Test Taker Portal, select ‘Your results and tests’. Click on the test date, then choose the Results tab. Scroll all the way to the bottom of the page and click on the button ‘I would like my test to be re-marked’.
The outcome of your Enquiry of Result (EOR) can become available on the same day as your application and up to 21 days after your application. The turnaround time of your application will depend on several factors, including the number of sections requested for remark. Please contact your test centre if you have not received a response after 21 days.
The cost of a re-mark is £110.00. You can pay online by selecting the button below:
You should contact us as soon as possible with your complaint. The sooner we can start investigating your case, the easier it will be to gather all the information needed to provide a full response. Where possible, we encourage you to contact us with your complaint on the day of your test or prior to results release.
For more information about the IELTS complaints policy please see the IELTS.org website.
Follow this Listening test advice, and make sure you understand how to respond to ‘completion’ type questions.
You will have enough time to read the questions first before listening to the audio, each recording will be played only once.
Write your answers on the question paper provided while you listen. When the test ends, you will be given 10 minutes to transfer your answers onto the answer sheet in pencil. Your answers may be written in either capital letters or lower case.
It is vital that you input your answers to the answer sheet. Anything that you write on your question paper will not be marked.
Follow these helpful tips to help you make the most of your Listening test:
Follow this Reading test advice, and make sure you understand how to respond to ‘completion’ type questions.
Make sure you write your answers on the answer sheet, anything you write on your question paper will not be marked. If you write down some answers on your question sheet, remember to transfer them to your answer sheet before the end of the test. Please note that you will not be given any extra time to do this.
All of your answers must be written in pencil.
Follow these helpful tips in order to make the most of your Reading test:
For your Writing test, all answers must be written in pen or pencil. You can choose whether you would like to write in capital letters or in lower case.
You are allowed to make notes on the question paper, but remember that anything you write on the question paper will not be marked.
Follow this advice for your Writing test to ensure you use your time carefully:
Your Speaking test will be a face-to-face conversation with an examiner. The test mimics a real-life situation as closely as possible.
In part 1, your examiner will ask you questions about topics such as studies, home life or work. These topics will be familiar and should help you feel as comfortable as possible when you answer.
Make sure you try to relax as much as you can so that you speak as naturally as possible.
Before your test, it’s a good idea to practice your verbal skills with a friend or teacher.
Follow this handy advice for your Speaking test:
Test Dates
Don't forget to bring your Identification Document (ID) with you to the test venue. You will not be allowed to sit the test without this.
Plan to arrive early to the venue. We will include our emergency phone number in your test day email. You should call this number if you are having trouble getting to the venue.
Read the IELTS rules and regulations before your test.
Mobile phones, watches or any electronic equipment are not allowed in the test room. There will be clocks in the test room.
Do not take valuable items with you. Personal belongings cannot be taken into the test room. You can only have pencils, a sharpener, an eraser, and your ID on your desk.
Test Takers arrive at the test venue. First, you will leave your personal belongings in the cloakroom. You cannot take your phone, watch, or any electronic equipment into the test room. You can only take pencils, eraser, a sharpener, and a drink in a transparent bottle into the test room.
You will proceed with your ID document to registration . Here IELTS staff will check your identity. You will also have your photo and finger scan taken.
IELTS staff will direct you to your seat, and will check that you have all the stationary you need. You will be given instructions for the test, and there will be a soundcheck to ensure you can hear the audio, before the first part of test begins.
First you will do the listening test, and this will take 30 minutes (there is time provided in the paper-based test to transfer your answers from the question paper to your answer sheet). Next you will do the reading test, and it will take 60 minutes. Then you will do the listening test. It will take 60 minutes.
When the written test has finished, you should check your desk label for your speaking test time (occasionally a test taker's speaking test time will change). When you leave the test room you can collect your personal belongings from the cloak room.
You should arrive no later than 20 minutes before your speaking test. You will leave your personal belongings in a designated cloakroom. IELTS staff will check Your ID document, and take a second finger scan. Your speaking test will take 11-14 minutes, and you can collect your personal belongings from the cloakroom
If you took the computer delivered IELTS test, your results will be released 2-5 days after your test. If you took the paper-based test, your results will be released 13 days after the test. When your results are released you will be able to view your scores online through your test taker account. On the day your results are released, a hard-copy certificate will be posted to the address provided to us as part of your booking.
