Test Day at CES

We want you to do well in your IELTS test, so we’ve put together some tips and advice to help you understand what you can expect on test day.


Before the day of your test, check the start time of your IELTS test and make sure you know how to get to the test venue on time. We recommend doing this a week in advance so you’re fully prepared. Make sure to arrive early to the test venue. If you arrive late to the venue, you may not be permitted to sit the test.

Computer Delivered IELTS

Venue Location

Getting There & Parking


Paper-Based IELTS

Venue Location

Getting There & Parking


Proof of Identification

You must bring your original identification document (ID) with you to all parts of the test (written and speaking). The ID must be the same document you used during the booking process. No other documents or photocopies will be accepted.


Failure to bring the correct ID document will mean that you will NOT be able to take the test or receive a refund.


Identification System


IELTS test day registration includes photography and finger print scanning of test takers and photography of their identification document (ID) at all UK test centres. The photograph of the test taker taken on the test day will be printed onto the Test Report Form (TRF).  The photograph of the test taker and their ID will only be used for test related purposes (including, but not limited to, issuing TRFs and receiving organisation recognition) under UK and international data protection regulations. Similarly finger scanning is only used to support the security of the test and information will only ever be used for test related purposes. IELTS is recognised for its integrity, fairness and authority by up to 10,000 receiving organisations worldwide and this policy reflects the global IELTS strategy of continued test service improvement as well as security enhancement.


The photograph of the test taker will show the head, ears and shoulders from the front. Please don’t wear glasses for the photograph.


Please note that test day photography and finger scanning is mandatory for all IELTS test takers in the UK.


Should you need further information regarding this policy, please do not hesitate to contact us.

Test location


Please note that we use different test locations in Leeds. It is very important that you check the address and information emailed to you for your test location(s). Test takers who arrive late or miss the test due to arriving at the wrong location will not be entitled to a refund or a test date transfer.

Parking facilities at the test centre


There is no parking for test takers at the test venues or in the surrounding streets. The nearest car parks are:
West Street Car Park, Leeds LS1 4PD- Pay and Display – 15 minutes’ walk
The Light, The Headrow, Leeds, LS1 8TL – Pay and Display – 15 minutes’ walk

Your belongings


Before the test, you will need to leave your belongings in a locked room. We are not responsible for items left in the room and advise you not to bring valuable or unnecessary items. Electronic devices are not allowed in the test room, and you will be asked to leave them in the secure baggage room. Test takers are also required to leave their watch with their belongings.


You are only allowed to take water in a clear bottle with the label removed into the test room.


Pens, pencils and erasers will be provided.

Refreshments/food at the test centre


There are no food and drink facilities in the test centre. However there are numerous shops and cafes nearby.

Getting your test results


You can check your IELTS test results online from 10:00 on the 13th day after the test for IELTS on paper, or 3-5 days after the test for IELTS on computer.


To access your results login to the Test Taker Portal – login


Results remain online for 28 days but shouldn’t be used as an official confirmation of your performance.


After the results have been released Test Report Forms are posted by first class Royal Mail to the address indicated on the booking application. Each test taker will be issued with one hard copy of their Test Report Form.


We cannot give you your results by telephone, fax, email or text. If you wish to collect your test results in person, please tell us when you make the booking. You will need to bring your passport or ID with you to the office at 9 Park Place in Leeds on the collection day. IELTS results can only be given to the test taker who sat the exam unless alternative arrangements have been made beforehand.

Your IELTS scores


The IELTS 9-band scoring system is used to measure and report scores in a consistent manner. Examiners are trained in line with globally agreed standards to ensure consistency in the quality of their assessment.
To understand how your test is assessed, please see the British Council website – results

Sending your test results to recognising organisations


From the point of registration, and for up to two years following the test date, you can request to have your results sent to up to five recognising organisations of your choice. A small charge may be made to cover postage.


If you want your results sending to more than five recognising organisations, there is a charge of £10 for each extra paper Test Report Form.


To request the copies when you make your booking, choose the country and then choose the organisation.  If the organisation does not appear in the list, select ‘+add a new organisation’.  It is important you complete all the details in full.


To request copies after the results are issued, email the test centre at [email protected] with the full name and address of the recognising organisation, together with your name and the date you sat the test.



You can only cancel a test up to five weeks before the date of the written test. There is an administrative fee of 25% of the test fee for cancellations. If you wish to cancel a test within five weeks of the test date you will lose the full test fee. Please contact us if you wish to cancel your test: [email protected] or 0113 2427171.



You can transfer to a different test date up to five weeks before the test date you are registered for. There is an administrative fee of 25% of the test fee for transfers. Please contact us if you wish to transfer your test date: [email protected] or 0113 2427171.

Absence and lateness


Candidates who arrive late for test registration will not be allowed to take their test and will lose the full test fee.


If you cannot attend a test because of a medical emergency, you must provide an authorised medical certificate within five days of the missed test. The certificate must be in English and must clearly state the reason for the absence.  Email the certificate to [email protected].

One Skill Retake


With IELTS One Skill Retake, you have the option to retake any one section of the test (Listening, Reading, Writing, or Speaking) if you need to improve on one area (instead of retaking all four sections).

We offer IELTS One Skill Retake (OSR) for candidates who took an IELTS on Computer test at the CES Leeds test centre.

Please read the following important information before deciding to book an OSR:

  • OSR is only available for IELTS on Computer (IoC) tests, not for IELTS on Paper tests.
  • Candidates must have taken a full IoC test before applying for OSR.
  • If a test taker is not happy with the result of the full IoC test, they have a choice
    • to apply for a remark
    • to book a new test
    • to book an OSR.
  • Candidates can only book one OSR per full IoC test taken.
  • OSR can only be booked for ONE skill per test.
  • OSR can only be booked at the same test centre where the original IoC test was taken.
  • OSR must be taken on a test date within 60 days of the original IoC test date.
  • Test takers must register and pay for OSR within 50 days of the original IoC test date.
  • OSR bookings are subject to availability so early registration is advised.
  • OSR costs £130.00.
  • It is essential for a test taker to check with the recognising organisation to which they are intending to apply, whether it is accepting certificates gained via OSR. Not all organisations are accepting IELTS results with OSR components at the moment. A non-exhaustive list of recognising organisations accepting the OSR certificates is on the IELTS website (https://takeielts.britishcouncil.org/take-ielts/one-skill-retake/organisations) but again, candidates are responsible for double checking this.


You can find further information about One Skill Retake on this section of the IELTS official website https://takeielts.britishcouncil.org/take-ielts/one-skill-retake.


Test takers cannot book a One Skill Retake for themselves. To apply for OSR you must email [email protected] or call 0113 242 7171 within 49 days of your original IoC test date.


Enquiry on Results – having your test remarked


It is possible to appeal against IELTS results you have been given.  Login to the Test Taker Portal, select ‘Your results and tests’. Click on the test date, then choose the Results tab.  Scroll all the way to the bottom of the page and click on the button ‘I would like my test to be re-marked’.

The outcome of your Enquiry of Result (EOR) can become available on the same day as your application and up to 21 days after your application. The turnaround time of your application will depend on several factors, including the number of sections requested for remark. Please contact your test centre if you have not received a response after 21 days.

The cost of a re-mark is £110.00.  You can pay online by selecting the button below:


Other Payment



You should contact us as soon as possible with your complaint.  The sooner we can start investigating your case, the easier it will be to gather all the information needed to provide a full response.  Where possible, we encourage you to contact us with your complaint on the day of your test or prior to results release.


For more information about the IELTS complaints policy please see the IELTS.org website.

Listening Test Advice

Follow this Listening test advice, and make sure you understand how to respond to ‘completion’ type questions.


You will have enough time to read the questions first before listening to the audio, each recording will be played only once.


Write your answers on the question paper provided while you listen. When the test ends, you will be given 10 minutes to transfer your answers onto the answer sheet in pencil. Your answers may be written in either capital letters or lower case.


It is vital that you input your answers to the answer sheet. Anything that you write on your question paper will not be marked.


Follow these helpful tips to help you make the most of your Listening test:

  • Let staff know straight away if you cannot clearly hear the audio.
  • Follow the instructions given carefully.
  • Listen out for the specific information you need.
  • Try to anticipate what the speaker might say.
  • Be mindful about your grammar and spelling.
  • Don’t spend too much time on a question you don’t know the answer to.
  • Focus on what you are asked to do in completion style questions.
  • Be aware of the word limit; if you are asked to finish a sentence using only two words and the correct answer is ‘leather coat’, then ‘coat made of leather’ would be an incorrect answer.
  • Try to answer all questions; you will not lose points for incorrect answers.
  • Check your answers thoroughly.
Reading Test Advice

Follow this Reading test advice, and make sure you understand how to respond to ‘completion’ type questions.


Make sure you write your answers on the answer sheet, anything you write on your question paper will not be marked. If you write down some answers on your question sheet, remember to transfer them to your answer sheet before the end of the test. Please note that you will not be given any extra time to do this.


All of your answers must be written in pencil.


Follow these helpful tips in order to make the most of your Reading test: 

  • Be aware of titles, headings and other special features like italics, underlining, capital letters, facts, graphs, tables and figures.
  • Make sure that you understand the question and follow all instructions carefully.
  • Don’t spend too long on one question or passage, keep an eye on the time you have left.
  • If you don’t know the answer to a question, don’t spend too long on it.
  • Stay calm if the subject of the text is unfamiliar to you, all relevant answers can be found within the text.
  • Take the words you use from the Reading text, don’t change the format or order of the words in the text.
  • Don’t worry if you come across a word you don’t understand, you might not need to use it.
  • Make sure you check your spelling carefully.
  • Pay attention to your use of plural and singular words, check that they are correct.
  • In ‘completion’ style questions, make sure you focus carefully on what you are asked to do.
  • If a question asks you to complete the phrase ‘in the ___’ and the correct answer is ‘evening’, just use ‘evening’ for your answer; using ‘in the evening’ would be incorrect.
  • Be aware of the word limit. If you are asked to complete a sentence with no more than two words, and the correct answer is “silk shirt” for example, saying “a shirt made of silk” would be incorrect.
  • Try to answer all questions; if an answer is incorrect, there will not be a penalty, so give it a go.
  • Be sure to check all of your answers carefully before the test ends.
Writing Test Advice

For your Writing test, all answers must be written in pen or pencil. You can choose whether you would like to write in capital letters or in lower case.


You are allowed to make notes on the question paper, but remember that anything you write on the question paper will not be marked.


Follow this advice for your Writing test to ensure you use your time carefully:

  • Think carefully about each task and be sure to make notes if that helps you.
  • Underline or highlight key words in the tasks to ensure you are aware of what you need to do.
  • Spend time planning your answers before you write them.
  • Use a clear paragraph structure, put one idea in each paragraph.
  • Don’t repeat the same ideas by using different words.
  • Don’t copy entire sentences from the question – you will not get any marks for this.
  • Stick to the relevant subject and don’t write about unrelated topics.
  • Make sure you manage the time you have carefully. Keep in mind that Task 2 is worth twice as much as Task 1.
  • Try to spend approximately 20 minutes on Task 1 and about 40 minutes on Task 2.
  • Keep in mind how many words are required for each task. If you don’t write at least 150 words for Task 1 and a minimum of 250 words for Task 2 then you will lose marks.
  • Practice by learning roughly how long 150 words and 250 words look when written in your own handwriting. During the test, you won’t have time to count them.
  • Do not write your answers in bullet points or in short notes, you need to write your answers in full sentences or you will lose marks.
  • Pay close attention to your grammar, punctuation and spelling. If you make mistakes, you will lose marks.
  • Try to use formal language.
  • Examiners can spot ‘model answers’, so do not memorise them and use them in your test or it will be deemed invalid.
  • Make sure you spend a few minutes re-reading and amending your answers where necessary.
Speaking Test Advice

Your Speaking test will be a face-to-face conversation with an examiner. The test mimics a real-life situation as closely as possible.


In part 1, your examiner will ask you questions about topics such as studies, home life or work. These topics will be familiar and should help you feel as comfortable as possible when you answer.


Make sure you try to relax as much as you can so that you speak as naturally as possible.


Before your test, it’s a good idea to practice your verbal skills with a friend or teacher.


Follow this handy advice for your Speaking test:

  • Try to speak as much as you are able to.
  • Speak as fluently as you can and try to be spontaneous.
  • Try to remain confident and enjoy using your English skills.
  • Expand upon your answers as much as you can.
  • Make sure that you talk more than the examiner does.
  • If you need to, you can ask the examiner to clarify a question.
  • Don’t memorise prepared answers, examiners have the ability to recognise this and will change your question as a result.
  • Remember that you will be marked on your ability to effectively communicate your opinions.
  • The questions that the examiners ask often tend to be quite predictable, so make sure you practice at home but do not memorise your answers.

Test Day Check-list

Don't forget to bring your Identification Document (ID) with you to the test venue. You will not be allowed to sit the test without this.

Plan to arrive early to the venue. We will include our emergency phone number in your test day email. You should call this number if you are having trouble getting to the venue.

Read the IELTS rules and regulations before your test.

Mobile phones, watches or any electronic equipment are not allowed in the test room. There will be clocks in the test room.

Do not take valuable items with you. Personal belongings cannot be taken into the test room. You can only have pencils, a sharpener, an eraser, and your ID on your desk.

Your Test Journey


Test Takers arrive at the test venue. First, you will leave your personal belongings in the cloakroom. You cannot take your phone, watch, or any electronic equipment into the test room. You can only take pencils, eraser, a sharpener, and a drink in a transparent bottle into the test room.


You will proceed with your ID document to registration . Here IELTS staff will check your identity. You will also have your photo and finger scan taken.

Enter Test Room

IELTS staff will direct you to your seat, and will check that you have all the stationary you need. You will be given instructions for the test, and there will be a soundcheck to ensure you can hear the audio, before the first part of test begins.

Test Begins

First you will do the listening test, and this will take 30 minutes (there is time provided in the paper-based test to transfer your answers from the question paper to your answer sheet). Next you will do the reading test, and it will take 60 minutes. Then you will do the listening test. It will take 60 minutes.

Written Test Ends

When the written test has finished, you should check your desk label for your speaking test time (occasionally a test taker's speaking test time will change). When you leave the test room you can collect your personal belongings from the cloak room.

Your Speaking Test

Double check the location of your speaking test. Depending on the test you have booked, this may be at a different venue to where you take the written test.

You should arrive no later than 20 minutes before your speaking test. You will leave your personal belongings in a designated cloakroom. IELTS staff will check Your ID document, and take a second finger scan. Your speaking test will take 11-14 minutes, and you can collect your personal belongings from the cloakroom


If you took the computer delivered IELTS test, your results will be released 2-5 days after your test. If you took the paper-based test, your results will be released 13 days after the test. When your results are released you will be able to view your scores online through your test taker account. On the day your results are released, a hard-copy certificate will be posted to the address provided to us as part of your booking.